Coronavirus: Stay at home
Emergency Care: It’s really important that for emergencies like suspected stroke or heart attack you call 999 straightaway. With conditions like this every second counts – so don’t delay.
Urgent care and advice: If you need urgent care or advice about a medical condition you can still use NHS 111 (call 111 if you can't get help on-line), or contact your GP practice for help. For BSL use this video interpreter service for NHS 111. Whether you are concerned about a new health problem, or you have a long-term condition and your symptoms get worse, don’t put off getting in touch.
Routine care and appointments: Please use other vital services as normal, such as cancer screening and care, maternity appointments and mental health support.
- Coronavirus vaccination (NHS)
- Coronavirus (COVID-19): what you need to do (Gov.UK)
- Vaccinations: guide to vaccines offered in the UK (NHS)
The National Health Service (NHS) is divided into four independent health services for the UK's four devolved nations: England, Scotland, Wales, and Northern Ireland.
The Brain Charity is a registered charity, and we are independent of the NHS. But we do have link workers based at The Walton Centre NHS Foundation Trust in Liverpool.
- Download advice leaflets about the NHS from The Patients Association: Preparing for your GP appointment • How to make a complaint
- Many people might want to help others by donating organs (NHS Organ Donation) or by giving blood (NHS Blood Donation). You can donate your brain for research (Human Tissue Authority).
- For any non-urgent medical advice from the NHS, phone free on 111, wherever you are in the UK.
NHS England
Services
- Find local services
www.nhs.uk/pages/home.aspx - Personal health budgets
www.nhs.uk/NHSEngland/patient-choice/personal-health-budget/Pages/about-phb.aspx
Other languages
- NHS 111 BSL Service
https://interpreternow.co.uk/nhs111 - Health information in other languages
https://www.nhs.uk/about-us/health-information-in-other-languages/
Choose and book
- What is the NHS e-Referral Service?
book an appointment at the hospital or clinic of your choice in England
www.nhs.uk/NHSEngland/appointment-booking/Pages/about-the-referral-system.aspx
Feedback and complaints
- Feedback and complaints about the NHS in England
www.nhs.uk/NHSEngland/complaints-and-feedback/Pages/nhs-complaints.aspx - PALS (Patient Advice and Liaison Service)
confidential advice and support in your local hospital
www.nhs.uk/chq/pages/1082.aspx - The Patients Association
charity providing advice and support
www.patients-association.org.uk - Healthwatch England
the consumer champion for health and social care
www.healthwatch.co.uk
Health records
- Your health and care records
www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/overview.aspx
Clinical trials and medical research
- Clinical trials and medical research
www.nhs.uk/Conditions/Clinical-trials/Pages/Introduction.aspx - UK Clinical Trial Gateway
opportunities to take part in clinical trials
https://bepartofresearch.nihr.ac.uk/
NHS Inform (Scotland)
Services
- Find your local services
www.nhsinform.scot/scotlands-service-directory
Other languages
- Other languages and formats
www.nhsinform.scot/translations
Feedback and complaints
- Feedback, complaints and your rights
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
Health records
- Health records
www.nhsinform.scot/care-support-and-rights/health-rights/confidentiality-and-data-protection/health-records
Clinical trials and medical research
- Get involved in Research
www.nhsresearchscotland.org.uk/get-involved
NHS Wales
Services
- Find local services
www.nhsdirect.wales.nhs.uk/LocalServices
Other languages
Feedback and complaints
- NHS Complaints
www.wales.nhs.uk/ourservices/contactus/nhscomplaints
Health records
- Welsh GP Record
www.gprecord.wales.nhs.uk/home
Clinical trials and medical research
Health and Social Care Northern Ireland
Services
- Find health services on NI Direct
www.nidirect.gov.uk/information-and-services/health-and-wellbeing/health-services - Neurological Care Advice Service offers information, non-medical advice and support for adults living with a neurological condition in Northern Ireland.
www.belfasttrust.hscni.net/services/NeurologicalCareAdviceService.htm
Other languages
Feedback and complaints
- Patient and Client Council
www.patientclientcouncil.hscni.net
Health records
- Accessing medical or Health and Social Care records
www.nidirect.gov.uk/articles/accessing-medical-records
Clinical trials and medical research
- Northern Ireland Clinical Trials Unit
www.nictu.hscni.net
