Coronavirus: Wash your hands
Emergency Care: It’s really important that for emergencies like suspected stroke or heart attack you call 999 straightaway. With conditions like this every second counts – so don’t delay.
Urgent care and advice: If you need urgent care or advice about a medical condition you can still use NHS 111 (call 111 if you can't get help on-line), or contact your GP practice for help. For BSL use this video interpreter service for NHS 111. Whether you are concerned about a new health problem, or you have a long-term condition and your symptoms get worse, don’t put off getting in touch.
Routine care and appointments: Please use other vital services as normal, such as cancer screening and care, maternity appointments and mental health support.
The National Health Service (NHS) is divided into four independent health services for the UK's four devolved nations: England, Scotland, Wales, and Northern Ireland.
The Brain Charity is a registered charity, and we are independent of the NHS. But we do have link workers based at The Walton Centre NHS Foundation Trust in Liverpool.
- Download advice leaflets about the NHS from The Patients Association: Preparing for your GP appointment • How to make a complaint
- Many people might want to help others by donating organs (NHS Organ Donation) or by giving blood (NHS Blood Donation). You can donate your brain for research (Human Tissue Authority).
- For any non-urgent medical advice from the NHS, phone free on 111, wherever you are in the UK.
NHS England
Services
- Find local services
www.nhs.uk/pages/home.aspx - Personal health budgets
www.nhs.uk/NHSEngland/patient-choice/personal-health-budget/Pages/about-phb.aspx
Choose and book
- What is the NHS e-Referral Service?
book an appointment at the hospital or clinic of your choice in England
www.nhs.uk/NHSEngland/appointment-booking/Pages/about-the-referral-system.aspx
Feedback and complaints
- Feedback and complaints about the NHS in England
www.nhs.uk/NHSEngland/complaints-and-feedback/Pages/nhs-complaints.aspx - PALS (Patient Advice and Liaison Service)
confidential advice and support in your local hospital
www.nhs.uk/chq/pages/1082.aspx - The Patients Association
charity providing advice and support
www.patients-association.org.uk - Healthwatch England
the consumer champion for health and social care
www.healthwatch.co.uk
Health records
- Your health and care records
www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/overview.aspx
Clinical trials and medical research
- Clinical trials and medical research
www.nhs.uk/Conditions/Clinical-trials/Pages/Introduction.aspx - UK Clinical Trial Gateway
opportunities to take part in clinical trials
https://bepartofresearch.nihr.ac.uk/
NHS Inform (Scotland)
Services
- Find your local services
www.nhsinform.scot/scotlands-service-directory
Feedback and complaints
- Feedback, complaints and your rights
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
Health records
- Health records
www.nhsinform.scot/care-support-and-rights/health-rights/confidentiality-and-data-protection/health-records
Clinical trials and medical research
- Get involved in Research
www.nhsresearchscotland.org.uk/get-involved
NHS Wales
Services
- Find local services
www.nhsdirect.wales.nhs.uk/LocalServices
Feedback and complaints
- NHS Complaints
www.wales.nhs.uk/ourservices/contactus/nhscomplaints
Health records
- Welsh GP Record
www.gprecord.wales.nhs.uk/home
Clinical trials and medical research
Health and Social Care Northern Ireland
Services
- Find health services on NI Direct
www.nidirect.gov.uk/information-and-services/health-and-wellbeing/health-services - Neurological Care Advice Service offers information, non-medical advice and support for adults living with a neurological condition in Northern Ireland.
www.belfasttrust.hscni.net/services/NeurologicalCareAdviceService.htm
Feedback and complaints
- Patient and Client Council
www.patientclientcouncil.hscni.net
Health records
- Accessing medical or Health and Social Care records
www.nidirect.gov.uk/articles/accessing-medical-records
Clinical trials and medical research
- Northern Ireland Clinical Trials Unit
www.nictu.hscni.net
